Advanced Onboarding - We assist you with installation, guide you through the tutorial and basics of the application while answering any questions you have about the application. We teach you how to create templates and other macros. Assist with importing macros from another system via excel spreadsheet. Up to 2.5 hours of remote install and training. Accuracy Optimization Service (AOS) included. A trained Medical transcriptionist will spend 10 hours monitoring your speech accuracy from the cloud, provide real feedback to the speech engine, add custom vocabulary and provide a report of their findings at the end.